Spark offers the highest quality service and technical product knowledge around, allowing us to quickly solve the issues keeping you from being productive. Do not waste your precious time trying to solve or work around software related issues, Sparks Technical Team is ready to get you up and running quickly. Each case is guaranteed a response within 24 hrs of receipt. The following response types will be provided:
- Phone Call
- E-mail with detailed instructions including screenshots
- Remote Session via GoToAssist
- Custom Video
Spark offers Technical Support Contracts that allow users to have unlimited access to our Technical Team and Software Knowledge Base. Spark also offers a pay-per-case system.